Privacy Policy

1. Introduction

StageSync LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information about you when you use StageSync ("the Platform"). By using StageSync, you agree to the collection and use of information as described in this policy.

2. Information We Collect

We collect the following types of information:

Account Information

• • Name, email address, and password when you register
• • Profile information including city, state, bio, and photos
• • Google profile information if you sign in with Google
• • Role (Musician or Venue) and associated details

Usage Information

• • Gigs you post, apply to, or book
• • Messages sent through the platform
• • Ratings and reviews you submit or receive
• • Media files you upload

Device and Location Information

• • Device type, browser, and operating system
• • Geographic location (city/state) you provide
• • GPS coordinates if you grant location permission for distance filtering
• • Push notification tokens if you enable notifications

3. How We Use Your Information

• • To operate and improve the StageSync platform
• • To match Musicians with relevant gig opportunities
• • To facilitate bookings and communications between users
• • To calculate and display trust scores and ratings
• • To send push notifications about bookings, messages, and new gig drops
• • To process subscription payments through Stripe
• • To prevent fraud and enforce our Terms of Service
• • To comply with legal obligations

4. Information Sharing

We do not sell your personal information. We share information only in these circumstances:

• • Between users: Your profile name, location, genres, and trust scores are visible to other users as part of normal platform operation
• • Stripe: Payment information is processed by Stripe and subject to their privacy policy
• • Supabase: Our database and authentication provider stores your account data
• • Legal requirements: We may disclose information if required by law or to protect the safety of users

5. Data We Do Not Share

• • We never expose direct contact information (email, phone) between Musicians and Venues
• • We never sell user data to advertisers or third parties
• • Private messages are only visible to conversation participants
• • Payment details are never stored on our servers — handled entirely by Stripe

6. Location Data

If you grant location permission, we use your GPS coordinates to enable distance-based filtering of gig opportunities. Your exact coordinates are stored securely and are never displayed to other users — only your city and state are visible on your profile. You can revoke location permission at any time through your device settings.

7. Push Notifications

If you enable push notifications, we store a device token to deliver notifications about bookings, messages, and new gig drops. You can disable notifications at any time through your device settings or the StageSync Settings page. We do not use notification tokens for advertising purposes.

8. Media and Uploads

Photos, banner images, and gig images you upload are stored on Supabase Storage and are publicly accessible via URL. Do not upload images that contain sensitive personal information. You can remove your images at any time through the Edit Profile page.

9. Data Retention

We retain your account data for as long as your account is active. If you delete your account, we will remove your personal information within 30 days, except where retention is required by law. Aggregated and anonymized data may be retained indefinitely for platform analytics.

10. Your Rights

You have the right to:

• • Access the personal information we hold about you
• • Correct inaccurate information through your profile settings
• • Delete your account and associated data
• • Export your data upon request
• • Opt out of push notifications at any time
• • Revoke location permissions at any time

To exercise these rights, contact us at privacy@stage-sync.com

11. Cookies and Tracking

StageSync uses essential cookies for authentication and session management. We do not use advertising cookies or third-party tracking pixels. Our authentication is powered by Supabase which uses secure HTTP-only cookies.

12. Children's Privacy

StageSync is not intended for users under 18 years of age. We do not knowingly collect personal information from minors. If you believe a minor has created an account, please contact us and we will remove the account promptly.

13. Security

We implement industry-standard security measures including encrypted connections (HTTPS), secure authentication through Supabase, and row-level security policies on our database. However, no system is completely secure and we cannot guarantee absolute security of your data.

14. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of significant changes via email or in-app notification. Continued use of StageSync after changes constitutes acceptance of the updated policy.

15. Contact Us

For privacy-related questions or requests, contact us at privacy@stage-sync.com or visit our support page.